Terms and conditions

These Terms and Conditions apply to all contracts between mkison.com (hereinafter “Provider”) and its customers regarding services offered via the webshop, in particular the creation and sale of websites and related digital services.

(1) The Provider creates websites according to the service packages described in the webshop or based on individually agreed specifications.
(2) The exact scope of services is defined by the respective product description or offer at the time of order.
(3) Additional services (e.g. maintenance, hosting, SEO) are not included unless explicitly agreed.

(1) The presentation of services in the webshop does not constitute a legally binding offer.
(2) A contract is concluded once the Provider confirms the order or begins providing the service.

(1) The customer shall provide all required content (texts, images, logos, etc.) in a timely and suitable form.
(2) The customer warrants that they hold all necessary rights to the provided content.
(3) Delivery deadlines are extended accordingly if delays result from missing or incorrect cooperation by the customer.

(1) Delivery times are non-binding unless expressly agreed as binding.
(2) Events beyond the Provider’s control entitle the Provider to reasonably extend delivery times.

(1) After completion, the website is made available to the customer for review.
(2) Minor deviations from the agreed scope do not justify refusal of acceptance.
(3) If no justified defect notice is submitted within 7 days, the service is deemed accepted.

(1) All prices are net prices plus statutory VAT, unless stated otherwise.
(2) Payment is made using the payment methods offered in the webshop.
(3) Services generally commence only after full payment has been received.

(1) Upon full payment, the customer receives a non-exclusive, unlimited right to use the created website.
(2) Source code, concepts, and frameworks remain the intellectual property of the Provider unless otherwise agreed.(
3) The Provider may use the work as a reference.

(1) Statutory warranty rights apply.
(2) No warranty is given for impairments caused by third-party services, browser updates, or hosting environments.

(1) The Provider is liable only for intent and gross negligence.
(2) In cases of slight negligence, liability applies only for breaches of essential contractual obligations and is limited to foreseeable damages typical for the contract.
(3) Liability for loss of profit is excluded.

For digital services, the right of withdrawal expires once the Provider has started performance with the customer’s explicit consent, in accordance with applicable law.

(1) The law of the Federal Republic of Germany applies.
(2) Place of jurisdiction, where legally permissible, is the Provider’s registered office.
(3) If any provision is invalid, the remaining provisions remain unaffected.